How Accurate Are Online Rankings and Reviews ?

At last, an authoritative source questions the accuracy and methods of online reviews for books and ebooks. Two scholars from Yale and Cornell have just published an article: Six Degrees of Reputation: The use and abuse of online review and recommendation systems.

Visit the article's web page, read the abstract, and then download the article -- or have it emailed to you.

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http://papers.ssrn.com/sol3/papers.cfm?abstract_id=857505